PRODUCTS ordered with personalization (Engraving, marking, flocking, serigraphy, embroidery, sublimation, digital printing, etc.) cannot be exchanged or refunded.
In the case of the return of articles for the reason of non-satisfaction, the refund will be made in an amount equal to the sum of the returned items. This will occur within 14 (fourteen) days after receipt of / or PRODUCTS, but shipping costs are not reimbursed. Return costs are the responsibility of the CUSTOMER.
In the case of an exchange, if the new article is of lesser value than the exchanged article, the difference is refunded and this refund will be made within 14 (fourteen) days after receipt of / or PRODUCTS, but the shipping costs are not reimbursed. Return costs are the responsibility of the CUSTOMER.
In the case of a order cancellation, the refund method differs depending on the payment method and the cancellation period.
In the case of a error on the part of the "Mini Pétanque Party", pleasecontact us by email at the following address: firstname.lastname@example.org within 14 (fourteen) days. If the error is true, you will be reimbursed for the product. Return costs, if any, will be at our expense. To guarantee a quality follow-up of our orders, the preparation, that is to say the packing, is filmed. We are able to know exactly what is in each package.